Перечень поддерживаемых в ПроАТМ диагностических кодов M-data/M-status

Картридер (MOTORISED CARD READER)

M-status:

  • 00 – No Error;

  • 03 – Read error;

  • 05 – No card in the unit at start of command;

  • 07 – Shutter jammed open - after card staged;

  • 08 – Shutter switch failure detected;

  • 12 – Card captured after unsuccessful eject;

  • 13 – Possible customer tampering - card jammed in throat, unable to pull card into reader;

  • 18 – Card jam during capture - unsuccessful eject;

  • 20 – Device still inoperative (not diagnostics);

  • 27 – Invalid card detected.

M-data не поддерживается.

Примечание

Для банкоматов производителя WincorNixdorf код ошибки 06 (WFS_ERR_IDC_NOMEDIA) не приходит от ProDevice-ридеров.

Пачечный купюроприемник (BUNCH NOTE ACCEPTOR)

M-status:

  • 00 – No Error;

  • 01 – Fatal. Device error;

  • 02 – Fatal. Communications error;

  • 04 – Cash bin full;

  • 05 – Cash bin missing;

  • 11 – Cash bin nearly full;

  • 12 – Retract/reject bin nearly full;

  • 13 – Retract/reject bin full;

  • 15 – Escrow full;

  • 22 – Transport device error;

  • 23 – Validate device error;

  • 24 – Escrow device error;

  • 25 – Warning. Fatal. Cassette device error;

  • 28 – Retract/reject bin device error;

  • 29 – Shutter device error;

  • 30 – Cash bin2 missing;

  • 31 – Cash bin2 full;

  • 32 – Cash bin2 almost full;

  • 34 – Cash bin manipulated;

  • 35 – Cash bin2 manipulated.

M-data Byte 0 – Command Code:

  • 00 – Reset;

  • 01 – Encash;

  • 02 – Moves items into the CIM from an input position;

  • 03 – Refund;

  • 04 – Retract;

  • 05 – Configure note types;

  • 06 – Force open shutter;

  • 07 – Force close shutter;

  • 08 – Adjust status and contents of the cash units.

Рециклер (GBRU/GBNA)

M-status:

  • 00 – No Error;

  • 01 – Fatal. Communications error;

  • 02 – Device is FATAL;

  • 03 – Invalid command;

  • 04 – Suspected customer tampering;

  • 09 – Notes left on output position;

  • 10 – Cassette position 1 full;

  • 11 – Cassette position 2 full;

  • 12 – Cassette position 3 full;

  • 13 – Cassette position 4 full;

  • 14 – Cassette position 5 full;

  • 15 – Reject/Retract cassette full;

  • 17 – Escrow full;

  • 19 – Notes lost / unexpected notes;

  • 20 – Cassette not installed;

  • 22 – Shutter jammed open;

  • 23 – Shutter jammed closed;

  • 32 – Validate device error;

  • 35 – Escrow module error;

  • 44 – Cassette position 1 error;

  • 45 – Cassette position 2 error;

  • 46 – Cassette position 3 error;

  • 47 – Cassette position 4 error;

  • 48 – Cassette position 5 error;

  • 50 – Software error;

  • 51 – Unit open - some part of device is open;

  • 53 – Cassette position 1 manipulated;

  • 54 – Cassette position 2 manipulated;

  • 55 – Cassette position 3 manipulated;

  • 56 – Cassette position 4 manipulated;

  • 57 – Cassette position 5 manipulated.

M-Data (7 bytes) – Error Code (см. HITACHI CASH MODULE (HCM) Trouble-shooting Manual).

Примечание

M-Data формируется только для устройства HT-3842-XXX.

Чековый/журнальный принтер (RECEIPT/JOURNAL PRINTERS)

M-status:

  • 00 – No Error;

  • 01 – Head jam/Knife jam;

  • 02 – The device is offline / printer open;

  • 03 – Black mark error;

  • 04 – The device not found / internally not configured( GDI printers only);

  • 05 – Paper out;

  • 08 – Communications error;

  • 16 – Eject jam.

M-data не поддерживается.

PIN-клавиатура (ENCRYPTOR)

M-status:

  • 00 – No Error;

  • 02 – Hardware error detected;

  • 07 – Communications failure;

  • 11 – Invalid command data;

  • 13 – No key loaded in EDM prior to requesting an encryption operation;

  • 15 – EPP not initialized;

  • 16 – No or not enough PIN numbers entered;

  • 17 – The firmware cannot execute the command;

  • 18 – Battery LOW;

  • 19 – PIN Encryption Suspended, try Pin after one hour (ZT59x H13);

  • 20 – Specified format PIN block is not supported;

  • 21 – The specified key can not be used for this operation;

  • 22 – The specified encryption mode is not supported;

  • 29 – Invalid single key, key should be double length;

  • 40 – Invalid key ID;

  • 41 – No free space in the key RAM.

M-data не поддерживается.

Диспенсер (CASH HANDLER)

M-status:

  • 00 – No Error;

  • 01 – Dispense requested from a cassette which is not configured;

  • 03 – Pick failure;

  • 04 – Out of bills in cassette (cassette becomes empty during dispensing);

  • 07 – Reject bin inoperative;

  • 08 – Reject bin full;

  • 09 – Communication problem;

  • 10 – Operation not attempted because the device is inoperable due to a hardware error;

  • 11 – Notes left on output position;

  • 12 – Present operation failed, no items were presented;

  • 13 – Exit shutter jammed open. No items presented;

  • 14 – Exit shutter jammed closed;

  • 15 – Shutter open when it should be closed. Command cannot be executed while shutter open;

  • 17 – Retract bin full;

  • 20 – Retract bin inoperative;

  • 21 – Dispenser has been removed from its normal operating position;

  • 22 – Safe door opened;

  • 23 – Output transport inoperative due to hardware failure or currency jam;

  • 34 – A present items operation has been attempted with empty stacker or a RETRACT with no bills presented;

  • 40 – Dispenser not found / internally not configured.

M-data не поддерживается.